- ingovation -
Personal satisfaction & business success through relational quality & co-value creation.
A principle that works in private and business life.
- ingovation - philosophy
'BUSINESS SUCCESS TODAY DEPENDS ON THE STRENGTH & QUALITY OF RELATIONSHIPS,
& THE EXCELLENCE OF THE COLLABORATIVE VALUE CREATION BETWEEN BUSINESS PARTNERS
its heart are jointly created experiences by equal business partners,
that address complete customer solutions/desires and unique experiences.
customer as integrated partner provides insights, knowledge and competencies
that can be
leveraged in points of interaction and applied in light of superior, mutual service provision.
Accordingly, collaborative value creation offers distinct service experiences and benefits for the involved parties.
- ingovation - service
BENEFIT FROM THE COMPETENCIES OF - ingovation -
AND TURN YOUR ORGANISATION INTO A SERVICE BUSINESS THAT FOCUSES ON SERVICING
CUSTOMERS' EXPERIENCES RATHER THAN JUST PRODUCING OR SELLING MARKET OFFERINGS.
THEREBY YOU PREPARE YOUR ORGANISATION FOR INCREASING DYNAMIC AND COMPLEX
COMPETITIVE ENVIRONMENTS WITH EVER MORE SAVVY AND DEMANDING CUSTOMERS.
creating value with partners through collaborative relationships
offers unique customer experiences that enhance their satisfaction and loyalty.
At the same time, it aims at improving your pan-organisation-wide service flows,
service innovations and, thereby, your organisation's financial performance.
However, this requires a pervasive, consistent strategic marketing approach.
- ingovation - DEVELOPING AND IMPLEMENTING POWERFUL IDEAS FOR THE MUTUAL BENEFIT.
Think about it!
© Ingo Karpen